Our Caring Technology
At Kingfisher Care, we pride ourselves on using the most up-to-date digital software to deliver professional care. This is all done through the app: Access Care Planner.
This essential care technology provides updates throughout the day, as well as real-time notifications and the chance to communicate with the client’s family/friends and our care staff.
Our care staff logs into the app once arriving at their client’s home. The app includes all the essential information for our care professionals to curate a care plan and continuously provide exceptional care.
Risk Assessments
Our app provides up to date risk assessment information, as well as all records of administered medication. All medication is recorded on a MAR (medication administration record).
What Our App Records
The app provides up to date information of the care provided by our care staff. The app will highlight what care tasks have been given and at what time. This includes:
Personal care
Oral care
Foot care
Wound care
Domestic tasks
If the client is wearing their lifeline
Lights on/off
Access Care Planner is designed to keep all family/friends up to date with their loved one’s care services, as well as providing additional peace of mind.
I look forward to the carers coming in to see me. I always have the same few carers and they really do take good care of me. They even help me with my shopping!
- Sylvia 83
To Lisa, Alex, Lucy, Milly and Lisa.
We would just love to say a big thankyou for all your support that your team has given my Mum and Dad over recent months.
We are pleased that Dad has made such amazing progress. If we ever need carers in the future we would want your team.
Thanks again
To Deborah and all of the team,
I just wanted to say a huge thank you for all of your help and support during the three months we knew you at the end stages of mom’s life.
as hard as it was for her and us, it would have been impossible without you guys. Everyone was so lively, genuinely caring and so professional.
Thank you once again.
To Deborah and staff of Kingfisher Care.
Thank you all for the Kindness, Care and dedication shown to mum during the past 18 months.
After Dad passed away it was our intention, as a family, to keep mum in her own home for as long as we were able. With your help we were anle to fulfil this wish.
A “special thank you” must go to Jodie, Claire, Natasha, Carianne and Paula
To All the carers at Kingfisher.
On behalf of myself and my family, we would like to say a big thankyou to everyone who helped in the care of Jimmy particularly in the last two weeks when we had him at home.
Before the carers started coming to my Dad I used to worry that he was not taking his medication properly and not eating but since Kingfisher have started the improvement i’ve seen with my Dad is incredible”
- Jane 51
Kingfisher has taken fantastic care of my mum. I have peace of mind that my mum is safe and well. I would be lost if it was not for the carers, they go above and beyond
- Brian 46
Access
Family and friends have the ability to log in at home or on the go, via the mobile app. The app is available 24 hours a day and comes as standard with our care. No additional charges. You can send and receive messages through the app regarding your loved one’s care. If you need to contact the care assistant, you can do so through the app and receive immediate responses.
Care plans can be updated within minutes, as well as any other essential information. Such as any medication changes. Our software keeps everyone up to date.
Our software is incredibly beneficial and allows families to remain up to date with when our call-ins are made, as well as which care professional has attended. Additionally, if in the event of calling out a paramedic, we have accurate records of when and which medications are administered.
Our care logs are monitored daily and help us keep track of any changes to a client’s health and well-being.
Kingfisher Care find this technology is incredibly useful and essential to delivering safe, effective, and responsive care at all times.
Care Quality Commission
Although we have a "requires improvement" rating, we have implemented all necessary changes to ensure we offer the best care available to all service users.
As part of our commitment to improve ourselves, we have implemented this app, to allow daily monitoring and total transparency with the care you receive.